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Terms & Conditions

For users of Go Girlfriend

Effective date: 1 Jan 2026
Last updated: 1 Jan 2026

You should use common sense when using an AI service – do not take any harmful action to yourself or others no matter what your impression is of the information which you receive – we offer an intelligent service which may guide your understanding, however it is still vulnerable to interpretation and like any form of communication may not always offer information ideal for the actual reality of your circumstance. Please use with discretion and always make your own decisions or refer to professional human services for critical decision making and diagnosis of psychological matters.

These Terms & Conditions ("Terms") govern your access to and use of Go Girlfriend (the "Service"), including our website, chat experience, and related features (together, "Go Girlfriend", "GG", "we", "us", or "our").

By creating an account, accessing, or using the Service, you agree to these Terms. If you don't agree, do not use the Service.

1. Who we are

The Service is operated by First Kind AI Pty Ltd

ABN 83 691 397 163
ACN 691 397 163

SUITE 19 193-201 NEW SOUTH HEAD ROAD, EDGECLIFF, NSW 2027 ("Provider").

Contact: labs@firstkind.ai

2. Definitions

Account means your registered profile for the Service.

Content means text, images, audio, video, files, prompts, messages, or other material.

User Content means Content you submit, post, upload, or provide to the Service (including prompts and messages).

AI Output means responses, suggestions, or generated material produced by the Service.

Subscription means any paid plan, including trials or renewals.

3. Eligibility

You must be at least 18 years old to use the Service. By using the Service, you confirm you meet this requirement and have the legal capacity to enter into these Terms.

4. Account registration and security

You are responsible for:

  • providing accurate information,
  • maintaining the confidentiality of your login credentials, and
  • all activity that occurs under your Account.

Tell us immediately if you suspect unauthorised use of your Account.

5. The Service is AI-based (important)

Go Girlfriend uses automated systems (including artificial intelligence) to generate responses. You acknowledge and agree that:

  • AI Output may be inaccurate, incomplete, misleading, or inappropriate.
  • The Service does not guarantee any particular outcomes, accuracy, emotional compatibility, or suitability for a specific purpose.
  • You are solely responsible for how you interpret, use, and act on AI Output.

6. Not professional advice

Go Girlfriend is for information, reflection, and companionship-style conversation only.

It is not a substitute for professional advice, diagnosis, or treatment, and should not be relied upon as medical, psychological, legal, financial, or other professional advice.

If you need professional help, contact a qualified professional. If you are in immediate danger, call emergency services.

7. Safety, self-harm, and crisis situations

The Service is not designed for emergency support. If you are experiencing a crisis or are at risk of harm to yourself or others:

  • Call 000 (Australia) immediately, or
  • contact Lifeline (13 11 14), Beyond Blue (1300 22 4636), or local emergency/crisis services.

We may restrict or suspend accounts that present serious safety risks or misuse the Service.

8. Acceptable use

You agree not to use the Service to:

  • break any law or infringe anyone's rights,
  • harass, threaten, abuse, exploit, or harm anyone,
  • generate or share illegal content,
  • attempt to reverse engineer, scrape, disrupt, or overload the Service,
  • bypass safety or access controls, or
  • misrepresent AI Output as professional advice or as coming from a real human.

We may remove Content or restrict access if we reasonably believe you've breached these Terms.

9. User Content and permissions

You retain ownership of your User Content (as between you and us).

By using the Service, you grant us a non-exclusive, worldwide, royalty-free licence to host, store, process, reproduce, and use your User Content only as needed to:

  • operate and provide the Service,
  • maintain safety, security, and integrity,
  • comply with legal obligations, and
  • improve functionality (subject to our Privacy Policy and your settings where applicable).

You confirm you have the rights to submit your User Content and that it doesn't violate any laws or third-party rights.

10. AI Output and intellectual property

Unless otherwise stated, we (and/or our licensors) own all intellectual property rights in the Service, including software, branding, designs, and underlying systems.

AI Output: You may use AI Output for personal and lawful purposes. You acknowledge that:

  • AI Output may not be unique,
  • similar or identical outputs may be generated for other users, and
  • we do not guarantee that AI Output will be original or non-infringing.

11. Subscriptions, billing, cancellation (web only)

If you purchase a Subscription, you agree to the pricing and billing terms shown at checkout.

Payment processing: Payments are processed via our third-party payment provider(s) (e.g., Stripe). We do not store full card details.

Auto-renewal: Subscriptions renew automatically at the end of each billing period unless you cancel before renewal.

How to cancel: You can cancel at any time through your account settings / billing portal at: Account → Billing. Cancellation takes effect at the end of the current paid billing period unless stated otherwise.

Price changes: We may change pricing with reasonable notice. Changes apply from your next renewal unless otherwise stated.

Refunds: Refunds are provided as required under the Australian Consumer Law. Otherwise, fees are non-refundable, including for partial periods or unused time, unless we state otherwise in writing.

Chargebacks: If you initiate a chargeback without contacting us first, we may suspend your Account while the dispute is resolved.

12. Third-party services

The Service may rely on third-party services (e.g., hosting, analytics, AI providers, payment processors). Those services may have their own terms and policies. We are not responsible for third-party services we don't control.

13. Privacy

Your use of the Service is also governed by our Privacy Policy linked in the footer. The Privacy Policy explains what we collect, how we use it, and your rights and choices.

14. Service availability and changes

We may change, suspend, or discontinue any part of the Service at any time (including features, personas, or availability) for operational, legal, or safety reasons.

We don't guarantee uninterrupted availability. Planned or unplanned downtime may occur.

15. Feedback

If you provide feedback, suggestions, or ideas, you grant us the right to use them without restriction or compensation.

16. Disclaimers

To the maximum extent permitted by law:

The Service is provided "as is" and "as available". We make no warranties that the Service will be error-free, secure, or meet your expectations. We do not warrant the accuracy, reliability, or suitability of AI Output.

17. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Australian Consumer Law or any other applicable law that cannot be excluded.

18. Limitation of liability

To the maximum extent permitted by law, and subject to section 17:

  • We are not liable for indirect, consequential, special, or exemplary damages, or loss of profits, revenue, goodwill, data, or opportunity.
  • Our total liability for any claim relating to the Service is limited to the amount you paid to us for the Service in the 3 months before the event giving rise to the claim (or, if you haven't paid anything, AUD $100), unless the law requires otherwise.

You acknowledge you use the Service at your own discretion and risk.

19. Indemnity

You agree to indemnify us (and our directors, employees, contractors, and partners) against any claims, losses, liabilities, and expenses arising from:

  • your use of the Service,
  • your User Content,
  • your breach of these Terms, or
  • your violation of any law or third-party rights.

20. Termination

You may stop using the Service at any time.

We may suspend or terminate your access immediately if we reasonably believe:

  • you've breached these Terms,
  • your use creates legal or safety risk, or
  • we must do so to comply with law.

On termination, your right to use the Service stops immediately.

21. Changes to these Terms

We may update these Terms from time to time. If changes are material, we will take reasonable steps to notify you (e.g., via the Service or email). Your continued use after changes take effect means you accept the updated Terms.

22. Governing law

These Terms are governed by the laws of New South Wales, Australia. You submit to the exclusive jurisdiction of the courts of NSW and the Commonwealth of Australia.

23. Contact

Questions or complaints: labs@firstkind.ai